Last updated: 27/06/2020
This website is owned by Vasiliki Xarchoulakou based in Greece and legally represented with Tax ID (A.F.M.) 116638379.
For simplicity, this privacy policy refers to the owner of this website in the first person plural (“we”, “our”, etc.) and to the person reading this privacy policy in the second person (“you”, “your”, etc.).
This privacy policy sets out how we collect, use and protect any information that users provide when using this website or any other available electronic channel, such as email, social networks, etc.
The ways and means by which we collect data you provide to us, such as this website or other electronic channels, are referred to in this policy, for simplicity, as “service transactions”. For example, using this website and contacting us by email or social networks are “service transactions”.
We are committed to protecting your privacy. Any information you give us through this website or any other available electronic channel, by which you can be identified, will be used only in accordance with this privacy policy.
We may change this privacy policy as and when necessary. It is your responsibility to check this privacy policy periodically to make sure you agree with any changes.
What information we collect
When you carry out service transactions with us, you may be asked to provide some or all of the following information:
- first name and last name
- email address
- postal address, postcode, city, region, country
- phone number
- username, password or email of your account on our website
- any other information explicitly requested in order to improve your experience and our services
In addition, while you use this website, some or all of the following information may be collected:
- Internet Protocol (IP) address
- geographic location
- browser type and version
- operating system
- referral source (referrer)
- the date and time of your actions on the website
- length of visits, page views, navigation on the website and other related browsing activity
When we collect information
We collect information from you for one or more of the following reasons during service transactions with us:
- while you use our website
- when you sign up for our newsletter
- when you fill in a form
- when you enter information on our website in any other way provided, or give us information through any other digital channel.
How we use your information
We may use the information we collect from you for one or more of the following reasons:
- to personalise your experience
- to improve our website
- to serve you
- to ask for feedback on our services or products
- to tell you about our news or offers and services that may interest you
- for security purposes
How we protect your data
We are committed to keeping the information you give us secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect, including, among others:
- regular malware scanning
- Web Application Firewall and Network Firewall
- 128-bit Secure Socket Layer (SSL) encryption
- authorisation and authentication mechanisms
- payments are made through approved, internationally recognised third-party payment gateway providers, and transaction details are not stored or processed on our servers
Your personal details are kept behind secure networks and are accessible only to a limited number of people who have special access rights to such systems and are required to keep the information confidential. We apply a variety of security measures when you enter, submit or access your information to keep your personal data secure.
Cookies & tracking technology
We use cookies to provide our services, to give you a high-quality browsing experience, or to better understand how we could improve our website and services for you. In addition, third-party services used by our website may use cookies or other tracking technologies. For more information about our use of cookies and tracking technologies, read the Cookie Policy we provide.
Disclosure to third parties
We do not sell, trade or otherwise transfer your personal data to third parties unless we have your explicit permission or it is required by law. This does not include partners who host our website and other parties who help us operate our website or other systems, run our business or serve our users, as long as those parties agree to keep this information confidential. However, non-personal information may be provided to other parties for marketing, advertising or other uses.
Third-party links
Our website may contain links to other websites, which may or may not be affiliated with us. We have no control over any external website, so clicking any link that takes you to an external website means this privacy policy no longer applies. We cannot be held responsible for the protection of your personal data or any information you provide, knowingly or not, while visiting those websites.
Third-party services
Our website uses third-party services that may set cookies or collect data about you such as (but not limited to) your IP address, browser information, operating system information or other types of information. Third-party providers may be able to identify you through additional data you have given them, knowingly or not, when using their own services (for example Google – Email/YouTube, Facebook, Twitter, etc.). It is up to you to check the official policies of these services and make sure you agree with them when using this website.
For more information read the section “Third-party services used by our website”.
Control of personal data
If you want to know what personal data we may hold about you, you can contact us at any time. If you find that any information we hold about you is incorrect or incomplete, and you cannot change it yourself, please contact us as soon as possible so that we can take the necessary action. If you want us to delete some or all of the data we hold about you, or to stop processing your data, you can contact us at any time and we will take the necessary action. Please note that, whatever your reason for contacting us, the extent to which we can help you may be limited by law. We may also ask you for additional information to identify you before we take any action.
Cookie policy
Last updated: 27/06/2020
This website is owned by Vasiliki Xarchoulakou based in Greece and legally represented with Tax ID (A.F.M.) 116638379.
For simplicity, this privacy policy refers to the owner of this website in the first person plural (“we”, “our”, etc.) and to the person reading this privacy policy in the second person (“you”, “your”, etc.).
This cookie policy has been written to better serve users who are interested in how cookies are used online, and it sets out how we use cookies on this website. If you continue to use this website, you consent to the use of cookies.
We may change this cookie policy as and when necessary. It is your responsibility to check this cookie policy periodically to make sure you agree with any changes.
What are cookies
Cookies are small text files stored on your computer by your web browser when you view a website. They allow the website you are viewing to remember data about you that is needed to provide its services (for example logging you in automatically or running a shopping cart), to collect statistics, or for other uses that depend on the website. Cookies may be stored on your computer temporarily, while you use a website and until you close your browser (session cookies), or for a longer period (persistent cookies), depending on the website that sets them and the particular nature and purpose of each cookie. When you visit a website, your browser may also set cookies from third-party websites because the website you visited uses their services, for example statistics services or logging in with social network accounts. Our website cannot read information in cookies set by third-party websites, only information explicitly set by our own website.
Categories of cookies our website may set
We divide the cookies stored by your web browser when you use our website into the following categories:
Essential cookies
These cookies are necessary for the basic operation of our website and the services it provides. They are set automatically when you visit our website. They may also be set progressively as you use our website, depending on the needs, content or service of each page or action you take.
Preference & additional functionality cookies
These cookies keep information about your preferences and the additional functionality you enjoy on our website or from third-party services our website uses. Blocking them may affect how our website works.
Statistics & performance cookies
These cookies relate to collecting statistics from our website in order to improve our services, and blocking them does not affect how our website works.
Advertising cookies
These cookies relate to collecting data through third-party services in order to show you ads that better match your interests.
About third-party cookies & tracking technology
We use third-party services so that our website works properly, for a better user experience, to provide services and to collect statistics. Third-party providers may use cookies or other tracking technologies (such as web beacons, tracking pixels, etc.).
We never pass on to third parties personal data that can identify you, such as contact details or other details. However, third-party providers may be able to identify you through additional data you have given them, knowingly or not, when using their own services (for example Google – Email/YouTube, Facebook, Twitter, etc.).
The policies governing the cookies and tracking technologies of third-party services (such as Facebook, Twitter, Google Analytics, Google Maps, YouTube, etc.) are the sole responsibility of those providers, and you should read about them on the providers’ official websites.
Third-party services on our website that use cookies
The third-party services our website uses, in each category of cookies, are the following:
- Google Analytics (statistics & performance cookies)
- Google Maps (preference & additional functionality cookies)
- CloudFlare (essential cookies)
For more information read the section “Third-party services used by our website”.
Managing, deleting & disabling cookies
To manage, delete or disable cookies set by your web browser because you use our website, you need to change the settings in your browser. However, services offered by our website may stop working properly, or you may not have the best experience. You can find more information about how to set up your browser in its Help menu. Here is a list of guides for popular browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Microsoft Internet Explorer
- Opera
- Vivaldi
- Safari for macOS
- Safari for iOS
Third-party services used by our website
This website uses third-party services for the reasons set out in its Privacy & Cookie policies. This section gives more information about the third-party services used by this website, with links to their official policies and/or ways to set your privacy choices with each provider:
- Google Analytics
- Google Maps
- MailChimp
- CloudFlare
